TRAINING TERMS
Clear terms for using AquaComply training
These terms explain course access, assessment, certificates and the limits of online training.
Last updated: 13 September 2026
Service and accounts
AquaComply.uk provides online water hygiene learning through individual learner accounts. Account details must be accurate, kept secure and used only by the named learner. Course access may be provided directly or through an employer or client organisation.
Course access and acceptable use
Course material is supplied for the learner’s personal training and workplace reference. It must not be copied, republished, shared outside the authorised organisation or used to create competing material without written permission. We may suspend access where there is misuse, a security risk or an unpaid order.
Assessment and certificates
A completion certificate is released only when the portal records all required learning and successful assessment results, unless an administrator records an authorised training exception. A certificate evidences completion of the named online course; it does not by itself prove practical competence, appointment to a statutory role or accreditation by a third party unless the course page expressly says so.
Employer responsibilities
Employers and duty holders remain responsible for suitable risk assessment, site-specific instruction, supervision, competency checks and compliance with applicable law and guidance. Course content is general training and is not a substitute for professional advice about a particular water system.
Availability and changes
We aim to keep the portal available and course information accurate, but maintenance and events outside our control may interrupt access. We may correct or update content where guidance, practice or the service changes. Statutory rights are not affected.
Contact
Questions about this information can be sent to aquacomply@gmail.com.